The INL Group of Companies has been in business for over 70 years.
Our divisions include our Landscape Maintenance Division, Stone Yard Division, Commercial Landscape Construction, Garden Centre and Tree Farm Division.
Our business has been founded on great customer service, and we continue to build a solid reputation in Landscape Construction and Supplies and are well known in the Maintenance industry for exemplary service and the highest industry standards.
Outdoor Nursery Supervisor
Responsibilities:
• Supervise, train and coach all sales staff
• Manage staff interaction to maintain a positive environment
• Reports to Assistant Outdoor Yard Manager
• Resolve any customer issues, ensuring customer satisfaction
• Merchandising all plants and trees to maximize sales
• Always maintain a safe working environment
• Able to lead staff as needed, process merchandise and track inventory
• Be accountable for any sales, productivity or operational issues
• Able to drive sales and develop action plans to increase sales
• Oversee the safety of all operations and follow-up as required for solutions
• Able to communicate professionally and be courteous to all customers and staff
• Respond in a timely fashion to all inquiries by email, phone, in-person
Requirements:
• Excellent Customer Service Skills
• Minimum 5 years experience as a Landscape Installer or solid retail experience in a related managerial position
• Knowledge of and how to care for different plants and trees
• Must be detail oriented, accurate and have an aptitude for basic math
• Leadership experience with a continuous improvement vision
• Strong work ethic – reliable and punctual
• Able to lead and direct a team for successful daily operations
• Proven organizational skills and ownership of the sales system
• Able to work outdoors with change in temperatures
• Ability to be a visible team-player and have excellent interpersonal skills
• Critical thinking and problem-solving in a fast-paced environment
• Accuracy in your paperwork, attention to detailed information and able to provide solutions to clients in a positive manner
• Able to assume responsibility and have a flexible team-player attitude